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Who Are The "Associates?"

 
We have relationships with a vast network of US-based and global senior consultants who are available to assist our clients in achieving the outcomes you seek.  We don't believe in putting junior consultants in the line of fire that you need to train about your business.

We only work with consultants who are compatible with our values: pragmatic, results-oriented and who have a bias for quickly resolving client issues. 

Because of this network, we offer a broad range of capabilities.  If your needs are beyond our capabilities to provide what you need, rest assured--we'll tell you so.

 

_____________________________

David J. Gardner, Founder and Principal, is the only guy who has been working on approaches to satisfy each customer’s unique requirements for over 30 years for a variety of industries, products and services. He is known for his pragmatism and track record of achieving results for his clients.

He has held management and senior management positions in Product Development, Manufacturing, Sales, Marketing, and Customer Service, and Product Management.

He joined Tandem Computers in 1979 where he was responsible for Corporate Documentation Standards for Tandem's highly configurable and expandable computer systems. Dave learned what happens when customers make choices that aren’t aligned with back-office processes.

In 1983, he designed and implemented a Configuration Guide for Dialogic Systems instituting a process that greatly simplified a complex, modular product such that the field sales organization and international OEM customers could easily define their order requirements. This methodology satisfied the product definition needs of sales, marketing, engineering, manufacturing, customer service and finance. 

David improved the approach for defining highly-configurable products at System Industries in the late 1980’s by developing a methodology that not only accommodated "new system" orders but also fully addressed "add-on" orders.  This company built modular disk and tape storage systems that could be attached to each computer system ever produced by Digital Equipment Corporation (DEC). 60% of the employees used the Configuration Guides as a means to validate and order highly configurable and expandable storage sub-systems used widely with Digital's computing systems. 

David founded his consulting practice in 1991.   Here are a few examples of consulting projects undertaken:

Defined the end-user requirements and subsequent implementation of a configuration tool at a Fortune 500 custom semiconductor manufacturer.

Helped a semiconductor capital equipment manufacturer with a detailed configurator requirements analysis and assessed the business process impacts associated with implementing a mass customization process.

Assisted a provider of product configurator technology and consulting solutions with marketing and sales strategies.

In July 2002, David was recruited by E-ONE, one of the world’s largest manufacturers of fire and rescue vehicles, as Vice President of Product Management to lead an enterprise-wide change initiative to:

Reduce the cost and lead-time associated with engineering each vehicle to improve company profitability

 

Reduce overall SG&A expenses

 

Accurately describe the company’s product configuration capabilities to better set customer and dealer expectations

Provide accurate material and labor costs to eliminate “margin surprises”

He is a graduate of San Jose State University (BA) and Santa Clara University (MBA).

David is also a member of the Society for the Advancement of Consulting (SAC) and has been Board Approved in the Area of Configurable Product & Services Strategy and Implementation.  This approval means that the consultant has worked in a specialized area for a considerable length of time; has provided detailed, documented evidence of success directly from clients in that specialty; and has conformed to the Code of Ethics of the Society, serving as a thought leader and exemplar in the profession in general and their specialty in particular. 

In 2010, he was inducted in the Million Dollar Consultant® Hall of Fame.  Out of over 1,000 consultants who have gone through Alan Weiss’s mentoring program, 26 have been inducted in the Hall of Fame.

 

Gardner & Associates Consulting is an operating division of Lakshmi Ventures, Inc., a Nevada corporation.

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